A dominate focus of our training involves successfully arming employees to become effective leaders. This includes helping them develop the confidence and resilience to handle stressful and burdensome situations at work and learning how to manage conflict, but also includes addressing employees' "leadership presence", which is instilled at every level of our training. TTS designed a Leadership Development/Presence Model which we consider the quintessential element for achieving and sustaining excellence.
Leadership is among the top three priorities for all business sectors (public, private, federal, etc.) and it is the most important factor in assessing employee satisfaction. TTS leadership training will continue this trend because we recognize the need for improved leadership at every organizational level, especially at the executive level. Our leadership training focuses on leading people, groups, change and encouraging ideas through empathy, openness and transparency.
Our Emotional Intelligence (EQ) training is integrated with our leadership development training to further enhance employee leadership skills and to equip employees with tools to improve the working relationships between colleagues and management. Such tools consist of sessions aimed to enrich inter-personal skills and demonstrate the importance of empathy. Learning to empathize plays a valuable role in managing conflict. When engaged in conflict, we train employees how to evaluate not only their own emotions and behaviors, but the motions and behaviors of others.
In order to accomplish this, our consultants train employees to understand and reflect on the thoughts, feelings and behaviors of others. Employees receive this particular training through simulating real-life scenarios that involve conflict in the workplace. Through these simulated activities, employees will learn to identify the conflict and the feelings associate with the conflict, evaluate and empathize with the thoughts and behaviors of others and then to manage the situation by taking the time to make prudent decisions once obtaining all the information.
TTS recognizes that difficult conversations are challenging but necessary. To make these difficult conversations easier, especially when dealing with performance issues, we offer various, effective techniques for leaders to have these conversations.
We've also added an additional segment to our Leadership Develop/Presence workshop dedicate to diversity and inclusion. As a minority and women-owned business, TTS understands that creating a space for all stakeholders to feel valued is essential for continued growth. TTS consultants guide the diversity and inclusion portion of the training with an in-depth look at how the tolerance of ethnic backgrounds, learning backgrounds, disabilities, etc., can boost employee morale and positively impact an organizational culture.
TTS will assess, train and counsel your leaders transforming them into poised and influential leaders with the confidence to manage people, manage projects, lead organizations and manage self.
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