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TTS' Effective Communication workshop consists of invaluable techniques of formal/informal written and verbal/non-verbal communications, which incorporate the use of controlling para-lingual communication (the use of tone and pitch) with an added focus on productive feedback. One of the most underutilized concepts of feedback is "active listening", which consists of allowing a colleague to finish their thought or idea before actively responding with feedback. Our communications training is hands-on and fully interactive to cultivate a real-world understanding among employees that communication is vital to their everyday responsibilities.
Effective communication within any business or organization will reduce wasteful spending and minimize the excessive use of resources, instead shifting focus to clearly communicate the organization's objectives and mission. This training will not only improve operational competencies but also strengthen internal working relationships and ease conflicts.
TTS consultants integrate different aspects of effective communication into all of our training models:
TTS also focuses on the difficulties that can arise when teams are formed, which entails a different level of disagreement when it comes to communication. Our consultants encompass Bruce Tuckman's stages of team formation:
A vast concentration of all five stages is one-on-one communication and accurately interpreting non-verbal signals. As with any non-verbal or verbal communication approach, signals can get crossed and the misinterpretation of gestures, posture or tone can create stressful behavior that halts productivity during team relationship building.
Effective Communication is not a luxury, it is a necessity for every business. Stop wasting money on training that doesn't work and CALL US TODAY FOR YOUR FREE CONSULTATION!
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